Terms & Conditions

(In relation to this site, www.monitormybaby.co.uk) 

All customers shopping with MonitorMyBaby.co.uk are required to accept these terms and conditions. If you feel you cannot do so we respectfully ask you to refrain from placing an order on this website.

These Terms and Conditions apply to all users (including casual browsers) whether or not the registration process has been completed.

1: Order Acceptance 

Please note your order status is “open” until we confirm shipment by email or verbally with confirmation of dispatch method. Your order will not be binding on us until you have received that confirmation. When the email is sent to the email address you entered on your order or subsequently advised, the contract will be deemed to be complete regardless of whether or not the email is received by you. Be sure to check your Spam Box for genuine emails. Should we not be able to provide you with the item you have ordered we will contact you within 2 working days giving you the option to wait, chose and alternative or cancel the order for a full refund.

2: Description of Services

We will provide you with our range of products plus appropriate advice and consultation as well as customer reviews. We make every effort to ensure this information is factually correct and if we make a mistake we will resolve it to your satisfaction. However, we cannot and will not be held responsible for descriptive mistake made by others that we have taken good faith

3: Registration

By completing the registration process, you are stating that you are at least 18 years of age or a minor with parental consent to use our website.

Please note: All minors (anyone under the age of 18) should clear these Terms & Conditions with their parents or guardian before completing the registration process.

You agree to: provide true, accurate, current and complete information where required in the registration form.

4: Code of Conduct

You are responsible for anything, which you transmit or receive to, from or via or post on our website. 

We collect information from a number of sources and make every attempt to verify their accuracy, however, we cannot guarantee such accuracy at all times.

You are not permitted to use this website or any of our services for any reason or purpose that is unlawful, defamatory, harmful or objectionable and, in particular, you are not permitted to transmit anything, which, in our opinion, harms our business or offends other users.

You are not permitted to transmit to, from or via or post on our website any material for which you do not own the intellectual property or have expressed rights to use.

We may record preserve and disclose detail about you but these will only be disclosed to duly authorised Officers and only if we are legally required to do so.

5: Proprietary Rights and Licences

All text, software, music, sound, photographs, graphics, video, page layouts, design and other material that is contained on our we site or is part of our services, is protected by ours and our suppliers copyrights, trademarks, service marks, patents or other proprietary rights and laws.

We own or are licensed to use all intellectual property rights (including all copyrights, patents, trademarks and trade secrets) in connection with and in all versions of the website and our services, the software we use to operate the website and services and any data (including data obtained from you during the registration process) generated by users of the website and services.

You are not permitted, except where expressly authorized to do so, to change, copy, store, publish, rent, license, sell or distribute in any way any of these intellectual property rights.

When you transmit or post any material to or on our website, you grant to us non-exclusive, worldwide, perpetual, royalty free license under your copyright and other intellectual property rights to use or display or distribute that material in any way without any duty at all to account to you.

6: Advertisements and Promotions

We may from time to time contact you by email or other means to advise you of promotions we genuinely believe will be of interest to you. You can opt out of this at anytime be send us a request to that effect.

7: External Links

We may provide or Third Parties may provide links to other websites or resources. These are provided for your convenience and we are not responsible for the availability of those sites nor do we endorse the contents of those websites.

8: Disclaimer of Warranties

You agree that:

8.1: The website and services are provided on an as is and as available basis, and you use the site at your own risk

8.2: to the extent that it is lawfully possible to do so, we make no warranty that (a) the website and our services and/or any information will meet your requirements (b) your access to and use of the services will be error free (c) any errors or inaccuracies will be corrected.

8.3:  If you have any questions about the above, please contact us at info@monitormybaby.co.uk or write to us at Monitor My Baby, 25 St Margarets Green, Ipswich, Suffolk, IP4 2BN.

9: Indemnity

You agree to indemnify us and hold us harmless from and against any claims, actions or demands (including any legal fees incurred in connection therewith) resulting from your misuse of our website or your breach of these terms and conditions.

We will notify you promptly of any such claim, action or demand and will assist you as may be reasonably necessary, providing you meet our costs and expenses (including our legal fees).

10: Limitation of Liability

To the extent that we are lawfully able to do so, we will not be liable for any claims, losses and/or damages of any nature resulting from (a) your use or inability to use the web site (b) the services we provide (except where we expressly state that we have responsibilities or liabilities in these terms and conditions or other terms and conditions that relate to our other goods and/or services we provide (c) unauthorized access to or alterations of your transmissions or data (d) statements or conduct of any third parties.

11:Use and Storage

We may establish general practices and limits concerning the use of the web site and the services we provide, including limits to the size or number of e-mail messages that you send or the time that messages may be stored or posted on our web site.  We are entitled to delete any material at any time and we will not be liable in any way for deleting or failing to store or post any material which you may transmit to us.

12: Suspension and Termination

We may in our sole discretion suspend and/or terminate registration or use of our web site or our services at any time and we shall not be liable to you or any third party for any loss or damages suffered on account of such suspension or termination.  Typically, we would only do this where you have not used our services for some time or if we believe that you have acted inconsistently with those terms and conditions. However, there may be other reasons why we would suspend and/or terminate.

13: Trade Mark Information

MonitorMyBaby.co.uk is our trademark.  You agree not to display or use it in any manner without our prior consent in writing.

14: General

These terms and conditions constitute the entire agreement between us in respect of the use of our services and of our website

Data and certain other information you provide is subject to the term of our Privacy Statement

MonitorMyBaby.co.uk accepts only one currency the GB £ Sterling. 

If any of these terms and conditions are found to be invalid then that provision shall not affect the validity of the remaining provisions, which shall remain fully enforceable.  No waiver by us of any term shall be deemed to be continuing or shall be deemed to be a waiver of any other term.

These terms and conditions will be interpreted and construed in accordance with the Laws of England and Wales and will be subject to the non-exclusive jurisdiction of the English Courts.

For up-to-date information on our services and support facilities, or if you are dissatisfied with our website, our services or have any questions concerning these terms and conditions, please contact us at  info@monitormybaby.co.uk or by writing to us at Monitor My Baby, 25 St Margarets Green, Ipswich, Suffolk,  IP4 2BN, United Kingdom.

Our VAT Number is 876 747462.

We Comply With WEEE Regulations - If you are interested please read the following.

WEEE Regulations

The Waste Electrical and Electronic Equipment (WEEE) Directive is UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.

The amount of WEEE thrown away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.

Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.

Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.

Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

MonitorMyBaby.co.uk are obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when you buy from us a new Electrical or Electronic product. 

For example, if a customer bought a new WEEE item from us we would accept their old WEEE item and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item. 

Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown below: 

Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled